The NDIS is currently undergoing some significant regulatory changes in the area of registration. In December 2025, the Minister for the NDIS announced that mandatory registration for Supported Independent Living (SIL) providers and platform providers will commence from 1 July 2026, bringing them under nationally consistent regulatory oversight for the first time. This announcement forms part of broader reforms aimed at strengthening quality, safety, and accountability across the scheme with registered providers required to meet obligations including independent audits, worker screening, and compliance with the NDIS Practice Standards. The move follows recommendations from both the NDIS Review and the Disability Royal Commission, which highlighted quality and safeguarding challenges for people with disability in Australia. With Minister Butler set to announce further changes in the coming days, we are anticipating that a risk proportionate registration framework will soon be a reality for all NDIS providers.
At Prag Consulting, we welcome these changes wholeheartedly. Having held our registration for specialist behaviour support since 2020, we have seen first-hand how a structured compliance framework creates accountability, raises service quality, and gives participants and families confidence. That said, we also know from experience that compliance alone does not make a great provider. A perfectly completed incident report does not change the moment that things went wrong.
What truly drives quality of life outcomes and sets best practice behaviour support apart, is the human element and staff who genuinely understand their role and what high quality behaviour support looks like, not just compliance. At Prag Consulting, we invest heavily in ensuring our team connects authentically with participants and their families (that’s why we value the right referral over a fast referral), understands individual goals and communication styles, and remains curious about what a good life looks like for each person they support. Ticking boxes is just the starting point, not the destination and is why, at Prag Consulting, we place so much importance on supporting the implementation of behaviour support plans, not just writing them and moving on.
The reforms ahead are an opportunity for the sector to reset we hope the changes encourage providers to look beyond minimum standards and ask harder questions about culture, staff wellbeing, and participant outcomes. At Prag Consulting, our measure of success never been a compliance certificate, but rather the difference we make in people’s lives every day through the provision of high quality, individualised behaviour support.